Last Updated: June 18, 2024
1. Introduction
Welcome to Memphis Designs ("we," "our,"or "us"). We are committed to protecting your privacy and ensuringthat your personal information is handled in a safe and responsible manner.T his Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.designsmemphis.com (the "Website"), or interact with our services.
2. Information We Collect
We collect various types of information in order to provide and improve our services to you. The types of information we collect include:
- Personal Information: When you request a quote, or interact with our services, we may collect personal information such as your name, email address, phone number, and password(s).
- Project Information: Information related to the projects you inquire about or engage us to complete.
- CRM Data: We collect information for our Customer Relationship Management (CRM) system to manage customer interactions and data.
- Customer Data: This includes data collected for customer service, project management, and other business activities.
- Mailing Lists: If you sign up for our newsletters or other mailing lists, we will collect your contact information to send you relevant updates and promotional materials.
3. How We Use Your Information
We use the information we collect for various purposes,including:
- To manage and maintain your account.
- To process and manage project quotes and services.
- To improve our website and services.
- To communicate with you, including sending updates andpromotional materials if you have opted in.
- To manage our CRM and customer data for better service delivery.
- To comply with legal obligations and resolve any disputes.
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
5. Data Security
We implement a variety of security measures to maintain thesafety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We use regular malware scanning and secure ourwebsite with appropriate security measures.
6. Cookies and Tracking Technologies
Our website may use "cookies" and other tracking technologies to enhance your experience. Cookies are small files that a site orits service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
You can choose to disable cookies through your individual browser options. However, disabling cookies may affect your ability to use somefeatures of our website.
7. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from ourrecords.
9. Your Rights and Choices
You have the right to access, correct, or delete your personal information that we hold. If you wish to do so, please contact us at robert@designsmemphis.com. Additionally, you may opt out of receiving promotional emails from us by following the unsubscribe instructions included in eachemail.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Memphis Designs
Email: robert@designsmemphis.com
Phone: (901) 500-5756
Website: www.designsmemphis.com
Thank you for choosing Memphis Designs. We value your trust and are committed to protecting your privacy.